Refund policy

Return & Refund Policy

At Fably Store, we always strive to ensure our customers' satisfaction. we offer a flexible return policy under the following conditions:

Return Period

You can request a return within 14 days from the date of receiving your order.

Return Conditions

To be eligible for a return, the item must:

Be unused and unworn

Be in its original condition with all tags

 attached

Be in its original packaging

Be free from any odors (perfume, smoke, etc.) or signs of use

Not be washed or altered in any way

Include proof of purchase

To start a return, please contact us via:

📧 Email: fablystore5@gmail.com

📞 Phone / WhatsApp: 79139673

If your return request is accepted, we will provide you with clear instructions on how to send your item back at your own expense

⚠️ Note: Items sent back without a prior return request will not be accepted.

Sizing

Please make sure to choose the correct size before placing your order. If the size does not fit, you may return the item according to the return conditions above.

Damaged or Incorrect Items

Please inspect your order upon receipt. If the item is damaged or incorrect, contact us immediately so we can resolve the issue as quickly as possible.

Non-returnable Items

The following items cannot be returned:

Sale items

Gift cards

Exchanges

We do not offer direct exchanges. To get a different size or model, please:

Return the current item

Place a new order

Refunds

You will be notified once we receive and inspect your return.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your return was approved, please contact us at:

📧 fablystore5@gmail.com